Work Experience
Project Assistant: Admin and Operations (Contract)
August 1, 2023 - Present
Contributed to efficient project management and streamlined operations at Jamaica Youth Advocacy Network.
Collaborated on administrative tasks, enhancing project coordination and supporting organizational growth.
Data Entry Clerk & Client Care Associate (Part-time)
November 21, 2022 to January 27, 2023
As a scholarship awardee, the JMMB Joan Duncan Foundation later accepted me to call leads to confirm their data was up-to-date on our database and answer queries they may have on upcoming projects. Alongside this, I provide hands-on support at events to improve customer satisfaction and behind-the-scenes logistics.
Pensions Sales Support Consultant (Internship)
May 27, 2022 to August 26, 2022
Assigned to VM Pensions Management's Business Development Team I provide the following services:
Attend and engage leads at events aimed at promoting the company and selling its products/services.
Review new account opening documents, ensuring all requisite items are received and completed appropriately in keeping with the company's procedures before being sent to administration.
Engage mature and new clients to complete the sign-up of relevant documents, submit any outstanding files and make their first contribution to continuing the onboarding process.
Maintain a Customer Complaint log, reporting on difficulties being experienced by customers or prospects in accessing our products and services.
Administrative Assistant (Part-time)
April 4, 2022 to May 27, 2022
Supervises the Office of Strata PSP #561 (Gardens of Acradia) in the absence of the office manager during her sick leave. During this period the responsibility included:
Content Creator
July 2020 – Present
Podcast Host and Content Curator for LetsTalkAbtLyf. This Personal Development Community shares financial education, tips in adulting and brings awareness to taboo topics.
Brand Ambassador/Product Promoter (Seasonal Contract)
December 2019 to December 2021, March 2022 to Present
Project Manager (Contract)
March 2018 - Present
Plans and coordinates events for client satisfaction through active communication
Foster strong relationships with staff to ensure the completion of a successful event
Meets with talent and vendors at the venue to welcome and help with set-up of booths or prepare required items
Voluntary & Community Service
Data and Website Administrator (May 2023 - Present)
Developed an online presence for a local church desiring to improve its impact and offer services to the residential communities surrounding them
Communications & Campaigning Manager (February 2022 to July 2023)
Manage the band's 3 social media platforms, while curating content, designing captions and conducting outbound & inbound marketing with a goal of 10+ new accounts weekly.
Designed a digital marketing campaign for brand awareness & fundraising for the Auld’s Charity Foundation that led to a 10% increase in impressions within a month.
Managed the brand's seasonal proposal writing and annual reputation management initiatives to support business objectives and ensure a positive public image.
Forensic Science Society of Jamaica (FSSJ), UTech Ja. Chapter
Treasurer and Assistant creative contributor (August 2021 - April 2023)
Committee member of the University of Technology Jamaica. Students' Union Council (UTech, Ja's SUC)
Students' Union Ambassador (May 2022 - April 2023) Responsible for developing health relationships with students and co-curricular activites
Faculty of Science & Sports' Director of Finance (June 2021 – April 2022) Responsible for developing and monitoring a budget for the UTech, Ja's Faculty of Science and Sports (FOSS) Students' Representative Body academic year's events
Faculty of Science & Sports' First-year experience and welfare coordinator (May 2020 – April 2021) The student activity coordinator for incoming first-year students of UTech, Ja. FOSS for 2020/21 academic year
Academic Planner [Project Manager] (May 2020 – April 2021) The event planning coordinator for all activities associated with the Office of the 1st Vice-President of the UTech, Ja. Students’ Union Council.
Faculty of Science & Sports' Junior Academic Representative (January 2020 – April 2020) Assisted UTech, Ja’s FOSS Students' Representative Body with academic projects and reported student academic concerns to the faculty’s administrative staff.
Program/Class representative (September 2019 - April 2023)
Teacher aid for document distribution to peers and reminding lecturer of schedule.
Assistant Events and Exhibition Coordinator (March 2018, March 2019, March 2022 and March 2023)
At the request of St Catherine High
Plans and coordinates events for guest satisfaction through active communication
Foster strong relationships with staff to ensure the completion of a successful event
Meets with talent and guests at the venue to welcome and help with set-up of booths or prepare required items
Technician Aid & Data Entry Clerk
From October 2017 to April 2018 I served for 105.75 hours at Your Choice Pharmacy [neighbouring small private business]
Skills & Competencies
Digital Copywriting
Photo and Video Editing
Promotional Marketing
Telecommunications
Strategic Communications
Customer Service Experience
Customer Relationship Management (CRM)
Interpersonal & Cross-cultural Communication Skills
Software Knowledge
Forensic-related
QuickBooks / PeachTree
Asana / Clickup / Monday / nTask
Microsoft Office/G-Suite
Windows XP / 7 / 10 / 11